a. Cancellation Policy

Cancellation Period:
You have the right to cancel your subscription within 14 days from the date of purchase without giving any reason.

Cancellation Process:
Canceling your subscription is simple. Log in to your account on our website, navigate to the subscription settings, and follow the prompts to initiate the cancellation process. Clear step-by-step instructions are provided to ensure a hassle-free experience.

Cancellation Approval:
Upon cancellation, you will receive a confirmation email or notification acknowledging your request and providing assurance that your subscription has been successfully terminated.

Access Post-Cancellation:
Even after cancellation, you will continue to have access to our services until the end of your current billing cycle, ensuring uninterrupted usage.

b. Refund Policy

Refund Period:
If you cancel your subscription within the 14-day cancellation period, you are entitled to a full refund of the subscription fee paid.

Refund Process:
Our refund process is transparent and efficient. Once you initiate a refund request, our team will swiftly verify your eligibility and process the refund within 3 business days. Refunds are typically issued to the original method of payment, ensuring a seamless transaction.

Exceptions and Special Circumstances:
We understand that unique situations may arise. In cases of exceptional circumstances, such as major technical failures or significant service interruptions, we will handle refunds with flexibility and empathy, ensuring fairness and customer satisfaction.

Documentation Requirement:
To ensure efficient processing of refunds and cancellations, we may require specific documentation from you. Examples include a copy of your original payment receipt or proof of identity. Clear guidance will be provided to streamline the process.