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Frequently asked questions

Yes, OnChart.ai offers a 14-day free trial. You can save by choosing a wider plan—quarterly or yearly—and take advantage of various promotions we offer from time to time.

There are several ways to get discounts, allowing you to collect up to a 50% discount depending on your actions:

Referral Program: Refer a friend to OnChart.ai and receive a discount.

Social Media Promotion: Like and subscribe to our social media channels for additional discounts. Details can be obtained through our live chat.

Weekly Promotions: We offer weekly promotions, so check with our live chat to find out the promotion of the week.
Absolutely! OnChart.ai is user-friendly for traders of all levels. Our tools simplify analysis, making it easy for beginners to apply trading strategies. We recommend our 14-day challenge to explore all features and practice integrating them into your trading style. Use our resources, ask questions, and chat with us for guidance. If you don’t see the desired results after the 14-day trial, you're eligible for a 14-day money-back guarantee.
Yes, OnChart.ai works with TradingView's free plan. To set alerts, go to the Alerts tab, select the OnChart indicator, and choose the feature you want alerts for. Customize alerts based on your preferences to stay updated on key market movements
If your indicator stops working, first try removing it and reapplying it. If you do not see the product in the invite-only scripts in the indicators tab on TradingView within 30 minutes, or if the problem persists, please contact us via email at support@onchart.ai. Our support team will assist you in resolving the issue promptly.
To reset your settings, go to your account dashboard, click on "Settings," and select "Reset to Default." This will restore all tools to their original settings.
No, OnChart.ai does not guarantee 100% correct trades. Our tools are for educational use only. No tool, algorithm, system, or method can predict market movements with absolute certainty. While our premium tools provide valuable insights, they cannot promise profitability or enhance your trading or investing abilities on their own. We caution against relying solely on any tool. Trading involves inherent risks, and the majority of traders experience losses. Additionally, past performance does not guarantee future results. For more details, please check our disclaimer page.
No, as a paid user, you will receive free updates and access to any new features until the end of your subscription. We will notify you if there are any charges for new features or additional products after their release. Existing users will automatically receive all updates and new products during their subscription plan.

Safe and secure checkout.

14-day money-back guarantee. Cancel anytime in one-click from within your account. A link to get instant access is prompted to you directly after signing up. Trade at your own risk.

Onchart is registered for sales tax puposes in certain jurisdictions. As a result depending on your location, a sales tax could be add to your final bill.